Hi Luv Ponies, I just wanted to drop you a note to say "WOW" you are amazing I ordered a personalised hoodie for my daughter on Wed 13th Jan at lunchtime and it arrived today, Thursday 14th Jan at lunchtime. What an amazingly quick turnaround and thank you so much. Just to let you know I love this item and I am sure my daughter will when she opens it on 19th for her birthday. Can I just also say that the personal touch of adding in some horse shaped confetti into the parcel is a touch of genius and was such a lovely surprise. I am keeping then hidden in the hoodie so they will fall out when she opens it up and she will be as happy as I was when I saw them. Thank you so much for such a great service and I cant wait for the other t-shirt to now arrive. rest assured I will be making sure I recommend you to all my daughters horsey friends and we will be ordering more as / when she needs it Many thanks and well done for such great Customer Service Denise Whittaker