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April 23, 2015

It doesn't matter how many I receive, a testimonial will always put a smile on my face. The fact that someone has taken the time to sit in front of their computer to write to tell me how happy they are, makes it all worthwhile. Sadly, in today's society, we are much more likely to jump onto our keyboard to have a moan than to say something nice. I've even been told that for many people it is a hobby and that they do it in the hope of getting a freeby! As a retailer that makes me shudder! Like many businesses, customers have no idea of all the hard work that goes into trying to keep them happy. Walking up and down trade show aisles desperately looking for that special pony gift that will make a customer's life easier and a recipient very happy. Then there is the boxing and the wrapping and sending it off with Royal Mail or a courier and hoping beyond hope that it isn't dropped or lost!

That is why a testimonial is such a nice thing to receive - it means you've got it right. Better still, someone has taken the trouble to let you know. So thank you very much Sally, for sending us our latest testimonial!!

Hi Luvponies,  I just wanted to thank you for my superb mirrors - I'm absolutely delighted with them.  And I'm so grateful to you for getting them to me so speedily ..... they were with me within 24 hours of ordering, in plenty of time for my sister's birthday on 24th!  

Many thanks,



Jacqui Morley May 27, 2015 @ 08:50

Hi luvponies just received my latest order. The delivery service was very good and it matched the quality of the clothes I ordered for my daughter.
The diamonte horseshoe joggers were lovely in the purple made with quality material totally wonderful and the love horses joggers which I got personalised are great, good quality and the lettering is the icing on the cake. Really glad I ordered the two of them as I couldn't choose between them. Thank you! Going to order a varsity jacket next week xx

Jacqui morley May 27, 2015 @ 10:16

Hi luvponies ordered my daughter Erin two tshirts and got them personalised. The delivery was prompt and the goods were great! The let me take a selfie t-shirt in purple is a great colour made with good quality material and the just get over it t-shirt is a lovely summery shade of pink and again good quality. Luvponies goods never fail to delight! X

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